Counter Sales Associate: $18/hour

Full Time
Hancock, MI
McGann Building Supply
Admin & Office, Construction, Customer Service, Sales & Retail

McGann Building Supply

McGann Building Supply, a lumber and hardware supply store, seeks a Counter Sales Associate to join their team in Hancock, Michigan.

This position works with customers, answers telephone inquiries, performs general housekeeping, and maintains products/merchandising displays. If you enjoy working in a fast-paced office environment and are described as someone who gets the job done with a smile on your face, we want to hear from you!


  • Greet customers; maintain a friendly, courteous and helpful manner at all times.
  • Become familiar with store products and related departments.
  • Write up customer special orders in accord with store policy/procedures.
  • Maintain product price point and identity tickets on shelf displays and hooks.
  • Maintain all price and catalogue books relevant to their departments.
  • Handling customer complaints in a positive and constructive manner.
  • Approve returns and issuing credit memos for return goods; identify defective products.
  • Keep merchandise displays fresh and attractive in appearance.
  • Attend all training courses in relation to store procedures, safety, products, etc.
  • Ensure that products on sale or promotion are properly identified and tagged.
  • Be prepared to work in other departments, as required.


  • $18.00 or more per hour starting wage based on your knowledge and experience.
  • Health and dental insurance.
  • Retirement plan.
  • Paid vacation.
  • Full-time position with a rotating schedule that includes working Saturdays.


  • Previous experience in building materials and supplies, a bonus.
  • Through your interactions, you instill confidence and trust with our customers, vendors and staff.
  • A keen eye for detail, organization, and accuracy.
  • Handle client complaints to satisfaction and maintain a positive and professional manner at all times.
  • Proficiency with computers and MS Office software (Word, Excel, Outlook calendar & email).
  • An impeccable attendance record and exceptional work ethic.
  • Ability to work with little to no supervision and are a flexible, adaptable team player.
  • Strong verbal and written communication skills.

SOUND LIKE YOU? Take the next step and apply online at

McGann Building Supply is an independently owned, well-established lumber, building material and hardware supply store serving the area for more than 70 years. Our team members are experienced and committed to providing top-notch customer experiences. Learn more at

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