Customer Service Representative

Full Time
Buffalo, NY
A-1 Concrete Leveling

Website A-1 Concrete Leveling

A-1 Concrete Leveling seeks a motivated Customer Service Representative to join their growing team in Buffalo, NY. As a Customer Service Representative, you will be our first line of contact for all customer needs.

WHAT WE OFFER.

  • Starting wage of $18-$22 per hour commensurate with knowledge and experience.
  • 32-40 hours per week.
  • Family-oriented company with exceptional growth opportunities.

WHAT YOU WILL DO.

  • Provide exceptional customer service through phone calls, text messages, and emails.
  • Accurately collect, confirm, and track customer data.
  • Schedule estimates and/or projects.
  • Coordinate with co-workers on a daily basis.
  • Communicate daily scheduled changes to customers as needed.
  • Complete and send Invoices to customers for completed projects.
  • Attend trade shows or other events as needed.

WHAT YOU NEED TO SUCCEED

  • High school diploma or equivalent required.
  • 2+ years of customer service experience preferred.
  • Exceptional customer service skills.
  • Excellent oral and written communication skills.
  • Strong computer skills (MS Word, Excel, etc.)
  • Knowledge of local Western New York geography.
  • Ability to learn and understand complex construction applications.
  • Must be flexible, adaptable, and detail-oriented.

APPLY ONLINE at a1concretebuffalo.hirescore.com

ABOUT We are a small, locally-owned, family-based, environmentally-friendly specialty construction company in need of an addition to our labor team. We complete over 1,000 projects per year and have been serving the Western New York market since 2007. Our customers are residential, commercial, industrial and municipal.

At A-1 Concrete Leveling it is our goal to offer accurate estimates, fair pricing, professional workers, high-quality results, guaranteed work, environmentally friendly processes, and minimal disruption when correcting sunken concrete problems. Learn more at www.a1concretebuffalo.com.

To apply for this job please visit app.keysurvey.com.