Precision Eye Care is seeking a friendly and organized Front Desk Coordinator to help support the day-to-day patient experience at their office in Vancouver, WA.

In this role, you will help set the tone for the office by greeting patients, answering questions, scheduling appointments, and supporting front desk operations in a warm, professional, and welcoming environment.

If you enjoy helping people, staying organized, and being part of a team that cares about creating a positive patient experience, this could be a great fit.

COMPENSATION/BENEFITS:

Precision Eye Care offers a starting pay of $19.00 to $21.00 per hour, along with excellent benefits including health insurance, paid time off, flexible schedule, and an employee discount

RESPONSIBILITIES:

• Greet patients and help create a caring, pleasant, and enthusiastic office environment.
• Schedule appointments and help patients with scheduling-related questions.
• Answer phone calls in a prompt and courteous manner, route calls when needed, and take accurate messages.
• Respond to common patient questions about scheduling, insurance information, directions, fees, and office procedures.
• Listen to patient concerns or complaints and help find appropriate solutions or direct them to the right team member.
• Build strong relationships with patients and co-workers through clear communication and teamwork.
• Support patient registration, record preparation, scheduling, insurance forms, service agreements, and other clerical office needs.
• Stay informed on insurance coverage, forms, procedures, claim payments, and contractual pricing.
• Use calculators, computers, office software, and related systems accurately and professionally.
• Communicate with the Doctor or Office Manager about ideas to reduce costs, solve problems, or improve office processes.
• Adapt to new work situations, people, procedures, and organizational needs.
• Maintain professionalism, reliability, composure, and strong ethics in all patient and office interactions.
• Assist with other duties and special projects as assigned.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Customer service experience preferred.
• Medical terminology experience preferred.
• Computer skills preferred.
• Strong communication skills and the ability to work with a diverse group of patients and co-workers.
• Ability to work effectively as part of a team.
• Ability to remain professional and composed under pressure.
• Ability to sit for long periods of time.

SCHEDULE:

This is a full-time, in-person position with 8-hour day shifts, Tuesday through Saturday. Saturdays are required as part of the regular weekly schedule..

Apply online. Click “Apply Now”.

ABOUT PRECISION EYE CARE:

Precision Eye Care’s highest mission is to find the very best eyewear solution for each individual patient in a warm, relaxed, and fun atmosphere. Through personalized service, continuous education, and innovative technology, Precision Eye Care strives to form long-term relationships with patients so they can be the primary eye care provider for them and their families.