Do you like working in an office and making a difference in the lives of others? Join our team today and help provide the highest quality vision care for our patients.

We are seeking a Patient Services Coordinator to join our team at Kenai Vision Center in Kenai, AK. As a Patient Services Coordinator, you play an essential role by providing personalized patient experiences through the coordination and management of our front desk. You will be provided with training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

What We Offer:

• Competitive starting wage of $17.50 – $18.50 per hour, based upon experience.
• Opportunities for training and advancement for those eager to develop and grow.
• Comprehensive benefits package, including:

1. • Employer 401(k) with a 3% match.
   • Employee discount on products.
   • Generous PTO and holiday pay for optimal work-life balance.
   • Vision coverage.
   • Dental coverage.
   • Life Insurance.

What You Will Do:

• Provide patients with a personalized check in/out process that is timely, seamless, and a positive experience.
• Become a subject matter expert in insurance plans to help verify and educate patients on their options during check in/out.
• Assist in appointment confirmations and patient outreach in partnership with doctor availability.
• Be a multi-tasker by managing multiple phone lines, greeting patients and walk-ins, scheduling appointments and assisting office staff as needed.
• Cross-train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed.
• Collaborate with doctor(s) and team members to provide seamless patient experience.

Qualifications:

• Experience in a front desk, receptionist, or customer facing role supporting administrative duties and clerical tasks is preferred.
• Must be organized, able to prioritize multiple tasks under pressure while providing best-in-class service to patients and office staff.
• Flexible, nimble and agile mindset with the ability to wear multiple hats.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience and dedicated to excellence.
• Computer savvy with excellent oral and written communication skills.
• Professional attitude and ability to problem solve and respond to patient service requests.

If this sounds like you, we want you on our team! APPLY ONLINE at: https://visionsource-kenaivision.hirescore.com/

We look forward to welcoming you to Kenai Vision Center!

Kenai Vision Center is a high-growth, premier Optometry Practice, a total vision care concept with a unique retail experience. Our highly skilled doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming our patients and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving Kenai Vision Center in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with Kenai Vision Center, where you can help people see, look, and be their very best.