UPPCO seeks an experienced System Operations Supervisor to join their team in Ishpeming, Michigan.

This position is primarily responsible (either directly or by collaboration with others) for UPPCO’s real-time 24/7 electric operations that is interconnected to the Bulk Electric System to ensure electrical operating processes provide a safe and reliable environment for customers, employees and the public. This position works on a 12-hour rotating shift schedule and requires the ability to respond to call-ins and work additional hours, holidays and/or weekends when workload demands necessitate this.

WHAT WE OFFER.

• Competitive salary based on knowledge and experience.
• Comprehensive benefit package.
• Relocation assistance available.

WHAT YOU WILL DO. 

System & Generation Operations:

• Oversee real-time remote operations of UPPCO’s substation, distribution and generation facilities.
• Interpret System Control and Data Acquisition (SCADA) data and other system information to analyze events and system conditions in order to formulate appropriate actions during system emergencies.
• Communicate system conditions and direct appropriate action to field crews to ensure safety, reliability and efficiency; frequently requires prompt decision making with minimal guidance or information.
• Develop, plan, write and approve switching procedures for unplanned work and system emergencies in concurrence with operations and engineering personnel; maintain appropriate documentation.
• Direct field staff for switching and protective carding on UPPCO facilities.
• Coordinate with UPPCO electric system operations, management and engineering regarding electric distribution system studies, reliability studies, standards development/compliance, FERC Standards and emergency operating procedures.
• Coordinate planned/emergency outages w/American Transmission Co. (ATC) that affect UPPCO electric system assets;
• Assist, in collaboration with ATC, to ensure operating guides are valid and can be enacted as written.
• Direct company personnel in following operating policies/procedures to comply with federal/state regulators and national/regional reliability authorities and other agencies.
• Respond to operating instructions from ATC or MISO; communicate/direct field personnel to take action.
• Direct local operators at generation facilities to ensure appropriate generation response to meet NERC Standards: manual re-dispatch instructions (unit starts for reducing congestion and/or reducing load shedding risks).
• Comply with/adhere to utility industry, NERC, MISO, MPSC and FERC standards and operating protocols.

Dispatch Functions:

• Provide 24/7 emergency and non-emergency dispatch of electric trouble events to field responders.
• Responsible for after-hours customer call answering, managing trouble events, recording outage event data, and dispatching field crews.
• Efficient incoming and outgoing communications with site employees, technical personnel, Public Affairs, local supervision, and Account Executives; work with call center staff in handling emergency/outage communications.
• Monitor weather reports from multiple sources; implement storm procedures by calling in additional staff; advise supervision of high call volume/outages; send weather alerts to field staff; 24X7 real-time security monitoring of hydro/generation facilities via camera system.
• Dispatch and request emergency locates.
• Monitor various systems for reporting, malfunctions and dispatch.
• Assist with company security procedures (threat reporting, site access).

WHAT WE ARE LOOKING FOR.

• Associate degree in Electrical Engineering, Electrical Technology, or equivalent experience preferred.
• 3 years’ experience in electric utility outage coordination, field operations and/or switching procedures required.
• 3 years’ experience in electric utility operations preferred.
• Previous leadership and supervisory experience preferred.
• NERC System Operator certification, or ability to obtain within 1 year if hired.
• Proficiency with computers including working knowledge of Word and Excel required.
• Ability to remain calm and responsive in an environment with quickly changing priorities along solid analytical and problem-solving skills.
• Ability to work a 12-hour rotating shift schedule, be able to respond to call-ins as requested, and work additional hours during system outages, holidays, weekends, as needed.
• Valid driver’s license with ability to travel overnight (occasionally) is required.
• Must reside within 30 minutes travel time of the Ishpeming System Operations Center worksite.

SOUND LIKE YOU? Take the next step and apply online at uppco.hirescore.com