Precision Eye Care is seeking a friendly, organized, and dependable Patient Coordinator / Medical Receptionist to help create a smooth and welcoming experience for patients at their office in Vancouver, WA.

This role is a great fit for someone with previous front desk, receptionist, patient care, healthcare, optical, or medical office experience who enjoys working with people and keeping a busy office running smoothly.

As the first point of contact for many patients, you will help set the tone for the office by greeting patients, answering questions, scheduling appointments, supporting check-ins and check-outs, and helping patients feel taken care of from the moment they contact or arrive at the office.

If you are professional, detail-oriented, reliable, and enjoy being part of a team that cares about creating a positive patient experience, this could be a great fit.

COMPENSATION/BENEFITS:

Precision Eye Care offers a starting pay of $19.00 to $22.00 per hour, along with benefits including health insurance, paid time off, a flexible schedule, and an employee discount.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Previous front desk, receptionist, scheduling, customer service, or office support experience preferred.
• Medical, dental, optical, or other patient-facing healthcare experience is a plus.
• Medical terminology experience preferred.
• Computer skills.
• Strong communication skills and the ability to work with a diverse group of patients and co-workers.
• Ability to work effectively as part of a team.
• Ability to stay organized while managing phone calls, scheduling, patient questions, and office needs.
• Ability to remain professional and composed under pressure.
• Ability to sit for long periods of time.

RESPONSIBILITIES:

• Greet patients and help create a caring, pleasant, and welcoming office environment.
• Schedule appointments and assist patients with scheduling-related questions.
• Answer phone calls in a prompt and courteous manner, route calls when needed, and take accurate messages.
• Respond to common patient questions about scheduling, insurance information, directions, fees, and office procedures.
• Assist with patient check-in and check-out processes.
• Listen to patient concerns or complaints and help find appropriate solutions or direct them to the right team member.
• Build strong relationships with patients and co-workers through clear communication and teamwork.
• Support patient registration, record preparation, scheduling, insurance forms, service agreements, and other clerical office needs.
• Stay informed on insurance coverage, forms, procedures, claim payments, and contractual pricing.
• Use computers, office software, calculators, and related systems accurately and professionally.
• Communicate with the Doctor or Office Manager about ideas to reduce costs, solve problems, or improve office processes.
• Adapt to new work situations, people, procedures, and organizational needs.
• Maintain professionalism, reliability, composure, and strong ethics in all patient and office interactions.
• Assist with other duties and special projects as assigned.

SCHEDULE:

This is a full-time, in-person position with 8-hour day shifts, Tuesday through Saturday. Saturdays are required as part of the regular weekly schedule.

Apply online. Click “Apply Now”.

ABOUT PRECISION EYE CARE:

Precision Eye Care’s highest mission is to find the very best eyewear solution for each individual patient in a warm, relaxed, and fun atmosphere. Through personalized service, continuous education, and innovative technology, Precision Eye Care strives to form long-term relationships with patients so they can be the primary eye care provider for them and their families.