Are you a caring leader who thrives in a role where you can make a meaningful difference? If so, this is the job for you!

Giblin Consulting is seeking a Mental Health Office Manager/Receptionist to join our team in Eugene, OR (Hybrid Option). As a Mental Health Office Manager/Receptionist, you will oversee and manage office operations while providing exceptional customer service to our current and potential clients. The ideal candidate will have experience working in the mental health field and be familiar with medical terminology, health insurance, and HIPAA laws.

WHAT WE OFFER.

• Competitive salary of $18.00 – $25.00 per hour depending upon experience.
• 401(k) retirement plan.
• Paid holidays.
• Flexible work hours.
• Hybrid work option.
• Participation in Paid Leave Oregon.

WHAT YOU WILL DO.

• Handle incoming calls, emails, portal messages and inquiries.
• Screen new clients according to providers specialty areas.
• Assist clients in scheduling appointments, verifying insurance benefits, collecting copayments and completing necessary forms.
• Provide information and referrals to external resources.
• Create and update office policies and procedures.
• Intersecting with vendors.
• Maintain operational records.

WHAT WE ARE LOOKING FOR.

• 5+ years of experience in the mental health field required.
• 2+ years of previous administrative experience required.
• Exceptional organizational, multi-tasking and problem-solving skills.
• Excellent communication and telephone skills.
• Ability to work independently and be self-directed and flexible.
• Ability to prioritize and shift tasks as needed.
• Understanding and working knowledge of medical insurance.
• Able to maintain operational records, licenses, permits.
• Working knowledge of HIPAA privacy laws and practices.
• Past experience with EHR and Practice Management Software.
• Basic computer skills including experience with Microsoft Office Suite.
• Knowledge of mental health billing codes and procedures.

SOUND LIKE YOU? Apply today at giblinconsulting.hirescore.com

ABOUT US. Giblin Consulting provides outpatient psychotherapy for adults, young adults, and adolescents, using a personalized approach to help self-motivated clients achieve lasting change. We focus on anxiety disorders, depression, OCD, bipolar disorder, stress management, and more. We use Cognitive Behavioral Therapy (CBT), incorporating techniques like mindfulness, ACT, motivational interviewing, and Exposure and Response Prevention (ERP) for OCD. Using a personable, insightful approach, we ensure that everyone is heard. Located in Eugene, we serve clients from surrounding communities across Oregon.